To access your NetBenefits account:
Open the official NetBenefits website at netbenefits.fidelity.com.
Enter your registered username and password.
Select the Log In or sign-in option.
Complete any security verification requested.
After signing in, select your available 401(k) or retirement plan.
Review your account information and plan details.
Always make sure you are using the official website before entering your login information.
Once you successfully sign in, the information available may include:
Current 401(k) balance – Review the value shown for your retirement account.
Contributions – Check your recent employee contributions.
Employer contributions – Review eligible employer contributions or matching amounts.
Investments – View your current investment allocations and related account information.
Account activity – Review recent transactions and account activity.
Retirement plan details – View available information about your workplace retirement plan.
The exact features and information available can vary depending on your employer-sponsored plan.
If you cannot access your account, try these basic troubleshooting steps:
Check that your username and password are entered correctly.
Use the official username recovery option if you forgot your username.
Use the official password recovery option if your password is not working.
Check your internet connection and browser.
Clear your browser cache and cookies if the page is not loading correctly.
Try another supported browser or device.
Complete any security verification requested during sign-in.
If the problem continues, use official Fidelity or NetBenefits support options.
For detailed password recovery instructions, avoid entering your credentials on third-party websites.
If you still cannot sign in, use the official account recovery and support options available through Fidelity or NetBenefits.
Use the username recovery option when you cannot remember your username.
Use the password recovery option when you cannot access your account because of a forgotten or unavailable password.
Contact official Fidelity support for account-access assistance.
If your question relates specifically to your workplace retirement plan, your employer or plan administrator may also be able to provide plan-specific assistance.
Never share your password, security code, or other private account credentials with another person.
Go to the official NetBenefits website, enter your registered username and password, and follow any security verification steps before accessing your account.
After signing in, look for your available workplace retirement or 401(k) plan and select it to view the account information provided for your plan.
Use the official username recovery option provided on the NetBenefits sign-in page and follow the instructions to recover access.
Check that you entered the correct password and use the official password recovery option if you cannot sign in.
Access problems can result from incorrect login information, browser issues, temporary website problems, or account-security verification. Try the troubleshooting steps above or contact official support.