How to Reset Your NetBenefits Password
Reset your NetBenefits password securely and regain access to your account.
If you forgot your NetBenefits password, you can reset it online and regain access to your account. Keep your account information ready and follow Fidelity's verification steps.
What You Need Before Resetting Your Password
Before starting the password reset, make sure you have access to the information associated with your Fidelity account. You may need to verify your identity before creating a new password.
How to Reset Your NetBenefits Password Online
Go to netbenefits.fidelity.com.
Select the Forgot username or password? option.
Enter the requested account information.
Complete the identity-verification steps.
Follow the instructions to create a new password.
Return to the NetBenefits login page and sign in with your new password.
What to Do If Password Reset Fails
If the password reset does not work, check that the information you entered is correct and try again. You can also use Fidelity's login-help options or contact Fidelity support if you still cannot access your account.
Security Tip: Never share your NetBenefits password or verification codes with anyone.