NetBenefits is Fidelity's online platform for eligible workplace benefits and retirement accounts. Depending on the employer-sponsored plan, users may be able to:
Access their 401(k) or other workplace retirement account.
Review account balances and contributions.
View investment and retirement plan information.
Access available account documents and statements.
Manage eligible account settings and preferences.
The features available can vary based on the employer's retirement plan.
Follow these general steps to access your account:
Open the official NetBenefits.Fidelity.com website.
Enter your registered username.
Enter your password.
Select Log In.
Complete any requested security verification.
After signing in, select your available retirement account.
Always confirm that you are using the official Fidelity/NetBenefits website before entering your login information.
After logging in, you can generally find your retirement account information from the account dashboard.
Open your account dashboard.
Select your 401(k) or workplace retirement plan.
Review the current balance and available account details.
Check recent contributions and investment information.
Review statements or documents when available.
Your displayed balance and account features depend on your specific workplace retirement plan.
Depending on your plan, you may be able to:
Check your 401(k) balance.
Review employee contributions.
View eligible employer contributions.
Review investment information.
Download or view account statements.
Review available retirement benefits.
Manage eligible account settings and preferences.
If you cannot remember your username, use the official Recover Username option available through the NetBenefits sign-in page.
Follow the instructions provided to verify your account and recover access. Avoid using third-party websites that request your NetBenefits login information.
If your password is not working or you cannot remember it, use the official password recovery option on the NetBenefits sign-in page.
Follow the displayed instructions to verify your account and create or restore access to your account. Never share your password or security verification codes with anyone.
If you are unable to sign in, try these basic troubleshooting steps:
Carefully check your username and password.
Refresh the official login page.
Check your internet connection.
Clear your browser cache and cookies.
Try an updated or different supported browser.
Complete any security verification requested.
If the issue continues, use official Fidelity support or account-recovery options.
Avoid repeatedly entering incorrect login information or using unofficial login pages.
You can access eligible NetBenefits account information using a mobile browser or the official Fidelity mobile app, depending on the features available to your account.
Sign in through the official mobile service and follow the available account-access options. Keep your mobile device and app updated, and avoid signing in through links from unknown emails or messages.
NetBenefits is Fidelity's online platform that provides eligible users with access to workplace retirement and benefits information.
Open the official NetBenefits website, enter your registered username and password, and complete any required security verification.
Sign in to NetBenefits and select your available 401(k) or workplace retirement plan to review the balance and related account information.
Use the official Recover Username option on the NetBenefits sign-in page and follow the provided instructions.
Check your login information, browser, and internet connection. If the issue continues, use official Fidelity account-recovery or support options.
Yes, eligible account information can generally be accessed through a mobile browser or official Fidelity mobile app, depending on your plan and available features.