How to Create a NetBenefits Account – Registration Guide

How to Create a NetBenefits Account

Create NetBenefits Account buttonCreate your NetBenefits account quickly and securely.

Creating a Fidelity NetBenefits account allows eligible employees to access their workplace retirement plans and benefits online. To get started, visit netbenefits.fidelity.com. If you already have a Fidelity.com or NetBenefits account, you generally do not need to register again—you can use your existing username and password.

What You Need to Register

Before creating your Fidelity NetBenefits account, have the information needed to verify your identity ready. Depending on your employer's plan, you may be asked for:

  • Your name and date of birth

  • The last four digits of your Social Security number

  • Your email address or phone number

  • Employee or participant information, if required

If you already have a Fidelity username and password, you may be able to use your existing credentials instead of creating a new account.

How to Create a NetBenefits Account

Follow these steps to register:

  1. Visit netbenefits.fidelity.com.

  2. Select Register as a new user or the available registration option.

  3. Enter the requested personal information.

  4. Follow the prompts to verify your identity.

  5. Create your NetBenefits username and password.

  6. Complete the remaining registration steps.

After registration, you can return to netbenefits.fidelity.com and sign in to access your eligible workplace benefits.

Verify and Complete Your Registration

Fidelity may ask you to complete additional security or identity-verification steps during registration. Carefully review the information you provide and follow the on-screen instructions.

Once registration is finished, keep your login credentials secure and use them whenever you access your NetBenefits account.

NetBenefits Registration Problems & FAQs

Why can't I create a NetBenefits account?

Your information may not match the records provided by your employer, or your workplace plan may not yet be available for online registration. Check your information and try again.

Do I need a new account if I already use Fidelity?

Usually, you can use your existing Fidelity username and password to access eligible NetBenefits accounts.

What if I forgot my NetBenefits username or password?

Use the login-help or Forgot username or password? option on the Fidelity login page to recover your credentials.

Can I access NetBenefits from my phone?

Yes. Eligible users can access their workplace benefits through Fidelity's NetBenefits mobile app.

Important: Only enter your account information through the official Fidelity/NetBenefits website or official mobile app.